ServiceNow
Workflows

IT Workflows
Employee Workflows
Customer Workflows
Creator Workflows

IT Workflows
We offer workflows that can transform IT into a fully-fledged growth engine. Take advantage of the benefits of operational flexibility by increasing workforce adaptability...
Read More

Employee Workflows
Make employee experiences more integrated and engaging with ServiceNow Employee Workflows. Motivate your staff by making it simple for them to obtain what they require when they require it...
Read More

Customer Workflows
We connect clients, front-line agents, middle and back-office staff on a single ServiceNow platform with ServiceNow Customer Workflows using digital processes to scale customer operations...
Read More

Creator Workflows
With a low-code platform, you can quickly create digital workflow apps. Scale quickly across the organization to build natural, linked experiences that users enjoy...
Read More

Solutions
ServiceNow Solutions

IT Service Management
IT Operations Management
IT Asset Management
Governance, Risk, and Compliance
Security Operations

HR Service Delivery
Customer Service Management
Field Service Management
Integration Hub

IT Service Management
IT service management includes all the ServiceNow services and processes that ensure end to end...
Read More

IT Operations Management
ServiceNow ITOM consists of a set of modules in ServiceNow to manage the operations...
Read More

IT Asset Management
It is the set of business practices to manage the lifecycle of various assets in IT like software assets...
Read More

Governance, Risk, and Compliance
Almost every aspect of the business is driven by governance, risk, and compliance...
Read More

Security Operation
To minimize risk, ServiceNow SecOps allows you to immediately identify, prioritize, and respond to threats...
Read More

HR Service Delivery
With ServiceNow HRSD, you can increase company productivity and provide your employees...
Read More

Customer Service Management
Proactively solve problems and take actions to rectify common requests more efficiently with ServiceNow...
Read More

Field Service Management
ServiceNow Field Service Management enables you to efficiently and safely manage field service activity...
Read More

Integration Hub
For the fastest time to value, lowest TCO, and ease of use with zero learning curve for all ServiceNow developers...
Read More

Digital Transformation
Digital Transformation

DevOps
Robotic process automation
User Experience Design

DevOps
Devops includes the set of practices that automates the IT operations and accelerate the delivery...
Read More

Robotic process automationt
We help organizations to integrate different techniques like machine learning and artificial...
Read More

User Experience Design
User experience design is the creation of the effective flow between users and software...
Read More

Product Engineering
Product Engineering

IT Consulting
New Application development
Product testing & QA
Re-engineering & Migration
Support & maintenance

IT Consulting
We help Companies to Better their IT infrastructure and to Implement various IT strategies. Alignment of all the services to boost the overall performance...
Read More

New Application development
We are an IT service provider company using high-value business processes and technical stacks to build digital products...
Read More

Product testing & QA
We help clients to deliver quality products and services. Skilled Quality Assurance Team to perform a series...
Read More

Re-engineering & Migration
Re-Engineering and Migration is the concept of Comparing the Existing business model to the desired model...
Read More

Support & maintenance
We provide a range of support and maintenance services to our clients in the form of version upgrades, post-project support...
Read More

,

Transform the Banking Experience with ServiceNow Digitalization in 2023!

  • By Aelum consulting
  • January 18, 2023
  • 3106 Views

Nowadays, almost every challenger bank, neobank, and fintech are leveraging technology. It is imperative to offer transparent and agile services to their customers. The world of Artificial intelligence, machine learning, and robotics can make a fast-moving environment for the banking sector. These ServiceNow banking digitalization environments are good at attracting clients and revenue from traditional banks with a frictionless experience.

Hence, you need to learn all the benefits the banking sector can get with the ServiceNow Digital Transformation. This guide can help you understand its long-term value to them and their customers.

What is ServiceNow Digital Transformation in Banking?

Banking digital transformation is all about Integrating all the fintech technologies for automating, optimizing, and digitizing processes in the banking industry. This way, all the employees and customers will be able to access, manage, control, optimize, and more online.

ServiceNow Digital transformation can help optimize the banking experience in several ways. You can get endless advantages making the process easy for you and your clients. So, without further ado, let’s list out all the benefits.

5 Benefits of ServiceNow Digital Transformation in Banking!

Almost all industries are revolutionizing all over the world with digital transformation. So, a comprehensive list of benefits that specifically the banking sector can get with ServiceNow Digital Transformation is as follows:

1. Enhanced Customers Experience with Fast-Paced Online Banking Solutions

In today’s tech-heavy world, customers expect faster results in any sector. Hence, ServiceNow can help you increase your customer experience with a perfect and fast-paced online banking solution instead of slow and cumbersome traditional banking. You will be able to compete in any sector, raising your customer reach with ServiceNow Digitalization.

You can detect repeatable problems with the help of ServiceNow CSM. It can help in examining the patterns and automating customer and financial service. Customers will be able to automate support requests and interface with various channels, like chatbots, mobile apps, voice assistants, portals, and so on. In conclusion, you can provide specialized support to your customers with the simplified and individualized finance service management process.

2. A More Efficient, Straightforward, & Faster Banking Process!

You can get efficiency in speed and accuracy for your online platform. That’s why you can take the ServiceNow digitalization solution, as they can provide you with several more straightforward and faster procedures. They make it all with advanced digital analytics. So, you can get the features as follows:

  • Mobile responsive app and software for easy deposit and transfer process.
  • No physical printings are needed! Just use the electronic signature.
  • No more visits to the loan officers are required! Get approval online.
  • On-time bill payments with the automated bill payment procedure

ServiceNow Digital Transformation

3. Get a Governance, Risk, & Compliance (GRC) Management Process

ServiceNow GRC is a versatile and interconnected framework that helps financial organizations manage regulatory obligations & upgrade their governance, risk, and compliance management systems. It can be helpful in enhancing scalability and efficiency in the banking sector. You can choose ServiceNow GRC for the following reasons:

  • Selection of appropriate assets
  • Management of policies
  • Identification of risks
  • Development of controls
  • Performance of audits

ServiceNow GRC:

  • It makes Compliance experts more effective and well-organized.
  • It provides Instant detailed views on risk and compliance activities.
  • It helps business leaders speed up and make improved strategic decisions.

ServiceNow Digital Transformation

Finance organizations get a real insight into GRC management with the ServiceNow GRC dashboard. You can centralize all GRC management processes in one location.

4. Possesses a Full-Proof Security Stack and End-to-End Encryption!

Cyber attacks are the biggest concern in digital transformation. Hackers have the ability to deploy various sophisticated AI and ML algorithms in the way to conduct cyber-attacks and data breaches. If hackers disclose the customer’s sensitive information, like credit card numbers, etc., it can be a significant drawback.

That is where ServiceNow is expert and reliable as they have in-built, bulletproof security heap and high-grade encryption. Hence, banking services can locate and fix system vulnerabilities, keeping them secure from hackers. Businesses can anticipate and prepare for potential threats in advance with the help of AI technology that helps detect risks early and patch vulnerabilities rapidly.

5. Makes More Data-driven Decisions to Best Meets Customer Needs

The management team can make solid decisions by collecting more and more data. So, data-driven choices can be difficult. However, ServiceNow digitalization can provide accurate real-time data, meeting customer needs with the best services. It eases making those tough but well-informed calls for financial institutions.

ServiceNow Digital Transformation

Moreover, financial services can use performance analytics in planning, assessing, reviewing, and modifying KPIs. Your executives will attain a better insight into total commitments with this data. Hence, you can re-strategize your efforts with ServiceNow to fulfill the objectives.

Drive Changes & Survive the Ultra-Competitive Banking Industry with Aelum!

A perfect solution requires finding the best service provider, as it can make a tremendous difference. That’s why you must rely on Aelum consulting for all your ServiceNow digital transformation implementation as well as delivery services. We believe that information moves faster and can be helpful to collaborate with the moving world and upgraded technologies. Automation across the organization is the solution to your data needs. We will guide you through a strategic transformation to optimize your operational efficiency to pace your different industry businesses.

That’s why we are a proud ServiceNow premier partner. We can offer the solutions to move from traditional manual workflow to digitalization for managing your business better.

 

Thanks For Reading
Read More on Aelum Blogs

Author: Bhumika Vashist
Designation: Technical Content Writer

At Aelum, We Have Pros and Peers for More Insights!

You can connect with our Aelum experts for service implementation and delivery. We will understand your industry challenges and provide a solution to unlock your business potential efficiently.

Leave a Reply

Your email address will not be published. Required fields are marked *