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  ITSM
  
  Manage incidents, requests, changes, & problems, automate & streamline IT processes, etc.
  
  ITOM
  
  Analytics & reporting capabilities to identify & resolve issues before they become major.
  
  ITAM
  
  Track and manage hardware & software assets with real-time visibility & automated workflows
  
  SPM
  
  Plan, deliver, and track value & drive more customer value faster.
  
  GRC
  
  Get real-time visibility and control over your organization's compliance posture
  
  HRSD
  
  Get everything from onboarding to benefits management to performance evaluations.
  
  CSM
  
  Streamline customer service processes, improve communication and collaboration, & more
  
  SecOps
  
  Get flow Designer, phishing report, Secops efficiency dashboard, & MITRE framework.
  
  Enterprise Integration
  
  Achieve fast time to value, lowest TCO, and zero learning curve with low-code automation.
  
  Consult
  
  Assessments
  
  Let’s assess your current state to develop a long-term strategy that scales with your evolving business.
  
  Modernization
  
  Let’s modernize your enterprise’s legacy infrastructure with ServiceNow’s One Platform.
  
  Strategy & Roadmapping
  
  Aligning ServiceNow modules to your business strategy to determine your road to success.
  
  Health Check
  
  Facilitating automatic inspection of your ServiceNow ecosystem with HealthScan.
  
  Architectural Guidance & Design
  
  Helping you implement the best mix of ServiceNow modules with reusable components.
  
  Support
  
  Support & Enhancement
  
  Helping with the enhancement of your existing platform functionality, integrations, as well as migration.
  
  Application Maintenance
  
  Solving issues in the system with root cause identification and service-level management.
  
  Upgrade
  
  Helping you to gear up for new ServiceNow releases with zero downtime and disruption.
  
  Training & User Adoption
  
  Driving ServiceNow implementation success by providing adequate training and support to your users.
  
  OPTIMISE
  
  Re-Implementation
  
  Restrategizing your ServiceNow architecture so that it supports your business goals and objectives.
  
  License Review
  
  Utilization of newly introduced ServiceNow modules and features maintaining the same licensing cost.
  
  Performance Improvement
  
  Identifying and improving slow queries, establishing data archival policy, monitoring integrations, etc.
  
  Quick Fix
  
  Keeping your system alive by fixing issues related to integrations, incidents, and other infrastructure elements.
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  Embrace better work practices with ServiceNow. Our team unlocks enterprise potential based on their specific industry to boost experiences across the world for employees as well as customers.
  
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  Deliver better care to patients along with digital workflows for clinical teams
  
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  Deliver seamless experiences to customers and agents with compliance.
  
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  Get truly connected operations to set a new standard for manufacturing.
  
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  Enhance online and in-store customer experience with digitized & automated workflows.
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Implement

ServiceNow

ITSM

Manage incidents, requests, changes, & problems, automate & streamline IT processes, etc.

ITOM

Analytics & reporting capabilities to identify & resolve issues before they become major.

ITAM

Track and manage hardware & software assets with real-time visibility & automated workflows

SPM

Plan, deliver, and track value & drive more customer value faster.

GRC

Get real-time visibility and control over your organization's compliance posture

HRSD

Get everything from onboarding to benefits management to performance evaluations.

CSM

Streamline customer service processes, improve communication and collaboration, & more

SecOps

Get flow Designer, phishing report, Secops efficiency dashboard, & MITRE framework.

Enterprise Integration

Achieve fast time to value, lowest TCO, and zero learning curve with low-code automation.
Consult

Assessments

Let’s assess your current state to develop a long-term strategy that scales with your evolving business.

Modernization

Let’s modernize your enterprise’s legacy infrastructure with ServiceNow’s One Platform.

Strategy & Roadmapping

Aligning ServiceNow modules to your business strategy to determine your road to success.

Health Check

Facilitating automatic inspection of your ServiceNow ecosystem with HealthScan.

Architectural Guidance & Design

Helping you implement the best mix of ServiceNow modules with reusable components.
Support

Support & Enhancement

Helping with the enhancement of your existing platform functionality, integrations, as well as migration.

Application Maintenance

Solving issues in the system with root cause identification and service-level management.

Upgrade

Helping you to gear up for new ServiceNow releases with zero downtime and disruption.

Training & User Adoption

Driving ServiceNow implementation success by providing adequate training and support to your users.
OPTIMISE

Re-Implementation

Restrategizing your ServiceNow architecture so that it supports your business goals and objectives.

License Review

Utilization of newly introduced ServiceNow modules and features maintaining the same licensing cost.

Performance Improvement

Identifying and improving slow queries, establishing data archival policy, monitoring integrations, etc.

Quick Fix

Keeping your system alive by fixing issues related to integrations, incidents, and other infrastructure elements.

Our Team

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OUR TEAM

Leadership Team

Komal Gupta

Trishala Shastri

Sami Siddiqui

Upasana Sharma

Kapil Ojha

Himanshu Veishnaw

Veneeta Tickoo

Vijay Kumar

Our Super Team

We love what we do and we do it with passion. We value the experimentation, the reformation of the message, and the smart incentives.

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+91-8209254248 connect@aelumconsulting.com

Aelum Consulting is a premier ServiceNow implementation partner which combines transformation capabilities with a customer-centric approach. We are providing end-to-end solutions around ServiceNow ITSM Process, ServiceNow Implementation, Consulting, Software development, and support. We have extensive experience in designing empirical processes for our valuable customers that can reduce their Operating Costs. We are ❝Certified ServiceNow Premier Partner❞. We are using ServiceNow to create great Employee experiences and unlock productivity.

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