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    • Implement

      ServiceNow

      servicenow itsm

      ITSM

      Manage incidents, requests, changes, & problems, automate & streamline IT processes, etc.

      servicenow itom

      ITOM

      Analytics & reporting capabilities to identify & resolve issues before they become major.

      servicenow itam

      ITAM

      Track and manage hardware & software assets with real-time visibility & automated workflows

      servicenow spm

      SPM

      Plan, deliver, and track value & drive more customer value faster.

      servicenow grc

      GRC

      Get real-time visibility and control over your organization's compliance posture

      servicenow hrsd

      HRSD

      Get everything from onboarding to benefits management to performance evaluations.

      servicenow csm

      CSM

      Streamline customer service processes, improve communication and collaboration, & more

      servicenow secops

      SecOps

      Get flow Designer, phishing report, Secops efficiency dashboard, & MITRE framework.

      servicenow enterprise integration

      Enterprise Integration

      Achieve fast time to value, lowest TCO, and zero learning curve with low-code automation.

    • Consult
      servicenow assessments

      Assessments

      Let’s assess your current state to develop a long-term strategy that scales with your evolving business.

      servicenow modernization

      Modernization

      Let’s modernize your enterprise’s legacy infrastructure with ServiceNow’s One Platform.

      servicenow strategy roadmapping

      Strategy & Roadmapping

      Aligning ServiceNow modules to your business strategy to determine your road to success.

      servicenow health check

      Health Check

      Facilitating automatic inspection of your ServiceNow ecosystem with HealthScan.

      servicenow architectural guidance and design

      Architectural Guidance & Design

      Helping you implement the best mix of ServiceNow modules with reusable components.

    • Support
      servicenow support and enhancement

      Support & Enhancement

      Helping with the enhancement of your existing platform functionality, integrations, as well as migration.

      servicenow application maintenance

      Application Maintenance

      Solving issues in the system with root cause identification and service-level management.

      servicenow upgrade

      Upgrade

      Helping you to gear up for new ServiceNow releases with zero downtime and disruption.

      servicenow training and user adoption

      Training & User Adoption

      Driving ServiceNow implementation success by providing adequate training and support to your users.

    • OPTIMISE
      servicenow re-implementation

      Re-Implementation

      Restrategizing your ServiceNow architecture so that it supports your business goals and objectives.

      servicenow license review

      License Review

      Utilization of newly introduced ServiceNow modules and features maintaining the same licensing cost.

      servicenow performance improvement

      Performance Improvement

      Identifying and improving slow queries, establishing data archival policy, monitoring integrations, etc.

      servicenow quick fix

      Quick Fix

      Keeping your system alive by fixing issues related to integrations, incidents, and other infrastructure elements.

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    • November 22, 2023
    • Aelum Consulting

    Virtual Agent ServiceNow Webinar

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    • September 25, 2022
    • Aelum Consulting

    ServiceNow Tokyo Release

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    Video Webinar
    • June 23, 2020
    • Aelum Consulting

    Employee Workflows in ServiceNow

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