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ABOUT US

We Build the Best Strategy to Grow

Aelum Consulting is a premier ServiceNow implementation partner which combines transformation capabilities with a customer-centric approach.
We are providing end-to-end solutions around ITSM Process, ServiceNow Implementation,  Consulting, Software development, and support.

We have extensive experience in designing empirical processes for our valuable customers that can reduce their Operating Costs.

We areCertified ServiceNow Premier Partner❞.  We are using ServiceNow to create great Employee experiences and unlock productivity. 

Komal Gupta

CEO & Founder

OUR SERVICES

We move your business forward with the best solutions.

We offer a sophisticated mixture of innovative and effective solutions.
ServiceNow

We use Service Now to unite IT operations, security management, risk management, and to deliver resilient services which are based on customer-centered priorities

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Product Engineering

We help the customers realize the true potential of their product and provide them effective engineering solutions at each stage of the product development life cycle

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Digital Transformation

We help organisations in digitizing the business, integrating new emerging technologies like RPA and DevOps in their ecosystem with an optimised cost

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ServiceNow Field Service Management

ServiceNow Implementation Partner

As a ServiceNow Premier partner, we have implemented the Now platform in many instances with numerous Now Platform Deployments, providing ServiceNow customers all over the world with greater value, quicker outcomes, and better user experiences. We are ServiceNow Implementation Partners passionate about revolutionizing enterprises with the help of digitized workflows. With our user-friendly ServiceNow deployments, we can speed up your transformation process.

What We Implement

Our ServiceNow Solutions

ServiceNow ITSM

Our ServiceNow ITSM Implementation enables IT service organizations to deliver great employee experiences anytime, anywhere, on any device with maximum capabilities.

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ServiceNow ITBM

ServiceNow IT Business Management (ITBM) is a comprehensive solution that can improve route alignment to achieve your business goals. We help businesses realize value from the investment they’re putting into the business.

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ServiceNow GRC

Governance, Risk, and Compliance (GRC) ensures that enterprises address risks and meet compliance mandates. It empowers your resilient business with risk-informed decisions embedded in daily work and integrated across the enterprise, so people and organizations work better.

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ServiceNow HRSD

HRSD gives employees a single place to quickly and easily get all the HR services they need.It also enables HR to manage their service interactions with employees.

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ServiceNow CSM

Using ServiceNow Customer Service Management (CSM), we go beyond the traditional customer service solutions to serve our customers faster and more effectively. CSM transforms external customer support by applying Service Management principles.

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ServiceNow ITAM

We use ServiceNow IT Asset Management (ITAM) to help you automate the lifecycle of all your IT assets. The single platform along with automated workflows.

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ServiceNow ITOM

We use ServiceNow ITOM to ensure that your team can discover your infrastructure and applications with one data model no matter where they reside on-premises, in the cloud and in modern stacks.

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ServiceNow SecOps

In order to prioritize and respond to incidents and vulnerabilities based on their potential impact on your business, we connect your current cyber security management solutions with ServiceNow Security Operations.

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ServiceNow FSM

ServiceNow Field Service Management helps you manage location-based work efficiently and safely. Fix problems before your customers know they have them with preventive maintenance.

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ServiceNow Integration Hub

When a certain event occurs in ServiceNow, Integration Hub enables the execution of third-party APIs as part of a flow. These integrations, also known as spokes, are simple to set up and let you quickly implement effective activities.

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Our Journey

2016

  • Company Registration
  • ServiceNow Practice Started
  • Java Practice Started

2017

  • 1st Customer from Australia
  • 1st Domestic Customer
  • ServiceNow Consulting Started

2018

  • 1st Master Agreement
  • 1st Customer from Canada
  • 1st Scoped App

2019

  • 1st ServiceNow MVP
  • RPA Practice Started
  • 1st Customer from UK

2020

  • 1st Customer from UAE
  • New policies Incorporate
  • No layoff during covid
  • PHP practice started
  • AWS Practice Started
  • Web Dev Practice Started

2021

  • ISO Certification
  • ServiceNow Premier Badge
  • 100+ Employees
  • 4 new vendor contract for staff augmentation

2022

  • UK Office Started
  • First annual meetup ACE 2022 was held
  • Offices started in 3 locations across India – Jaipur, Hyderabad and NCR.

2023

  • US Office Started
  • Attended #Knowledge2023

Why Aelum

Cost-Optimisation
Cost-Optimisation
Customer Satisfaction
Customer Satisfaction
Commitment
Commitment

We’ll guide you, work with you and deliver the best