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  Manage incidents, requests, changes, & problems, automate & streamline IT processes, etc.
  
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  Track and manage hardware & software assets with real-time visibility & automated workflows
  
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  Plan, deliver, and track value & drive more customer value faster.
  
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  Get real-time visibility and control over your organization's compliance posture
  
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  Get everything from onboarding to benefits management to performance evaluations.
  
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  Streamline customer service processes, improve communication and collaboration, & more
  
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  Get flow Designer, phishing report, Secops efficiency dashboard, & MITRE framework.
  
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  Achieve fast time to value, lowest TCO, and zero learning curve with low-code automation.
  
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  Let’s assess your current state to develop a long-term strategy that scales with your evolving business.
  
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  Let’s modernize your enterprise’s legacy infrastructure with ServiceNow’s One Platform.
  
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  Aligning ServiceNow modules to your business strategy to determine your road to success.
  
  Health Check
  
  Facilitating automatic inspection of your ServiceNow ecosystem with HealthScan.
  
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  Helping you implement the best mix of ServiceNow modules with reusable components.
  
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  Helping with the enhancement of your existing platform functionality, integrations, as well as migration.
  
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  Solving issues in the system with root cause identification and service-level management.
  
  Upgrade
  
  Helping you to gear up for new ServiceNow releases with zero downtime and disruption.
  
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  Driving ServiceNow implementation success by providing adequate training and support to your users.
  
  OPTIMISE
  
  Re-Implementation
  
  Restrategizing your ServiceNow architecture so that it supports your business goals and objectives.
  
  License Review
  
  Utilization of newly introduced ServiceNow modules and features maintaining the same licensing cost.
  
  Performance Improvement
  
  Identifying and improving slow queries, establishing data archival policy, monitoring integrations, etc.
  
  Quick Fix
  
  Keeping your system alive by fixing issues related to integrations, incidents, and other infrastructure elements.
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Implement

ServiceNow

ITSM

Manage incidents, requests, changes, & problems, automate & streamline IT processes, etc.

ITOM

Analytics & reporting capabilities to identify & resolve issues before they become major.

ITAM

Track and manage hardware & software assets with real-time visibility & automated workflows

SPM

Plan, deliver, and track value & drive more customer value faster.

GRC

Get real-time visibility and control over your organization's compliance posture

HRSD

Get everything from onboarding to benefits management to performance evaluations.

CSM

Streamline customer service processes, improve communication and collaboration, & more

SecOps

Get flow Designer, phishing report, Secops efficiency dashboard, & MITRE framework.

Enterprise Integration

Achieve fast time to value, lowest TCO, and zero learning curve with low-code automation.
Consult

Assessments

Let’s assess your current state to develop a long-term strategy that scales with your evolving business.

Modernization

Let’s modernize your enterprise’s legacy infrastructure with ServiceNow’s One Platform.

Strategy & Roadmapping

Aligning ServiceNow modules to your business strategy to determine your road to success.

Health Check

Facilitating automatic inspection of your ServiceNow ecosystem with HealthScan.

Architectural Guidance & Design

Helping you implement the best mix of ServiceNow modules with reusable components.
Support

Support & Enhancement

Helping with the enhancement of your existing platform functionality, integrations, as well as migration.

Application Maintenance

Solving issues in the system with root cause identification and service-level management.

Upgrade

Helping you to gear up for new ServiceNow releases with zero downtime and disruption.

Training & User Adoption

Driving ServiceNow implementation success by providing adequate training and support to your users.
OPTIMISE

Re-Implementation

Restrategizing your ServiceNow architecture so that it supports your business goals and objectives.

License Review

Utilization of newly introduced ServiceNow modules and features maintaining the same licensing cost.

Performance Improvement

Identifying and improving slow queries, establishing data archival policy, monitoring integrations, etc.

Quick Fix

Keeping your system alive by fixing issues related to integrations, incidents, and other infrastructure elements.

2023

By Aelum Consulting
October 6, 2023
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