Blog

  • July 23, 2024
  • Aelum Consulting

Common Pitfalls in ServiceNow Implementation and How to Dodge Them

Digital transformation revolutionizes your business with increased agility, enhanced productivity, and superior customer experiences. However, the journey to get there isn’t always smooth. Implementing ServiceNow for your transformation sometimes feels […]

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  • July 16, 2024
  • Aelum Consulting

How ServiceNow AIOps Improves Operational Efficiency?

Digital services are the backbone of a tech-driven world. They power everything from customer experiences to employee connections and business insights. As companies race to digitally transform, the number of […]

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  • July 8, 2024
  • Aelum Consulting

Reap The Benefits of Generative AI powered ServiceNow Now Assist

Enterprises have already dipped their toes into generative AI for a frictionless and easy-to-use experience. But how exactly are enterprises responding and adapting to generative AI? What’s their take on […]

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  • June 28, 2024
  • Aelum Consulting

The Guide to Migrating from Legacy ITSM to ServiceNow ITSM 

The IT landscape is constantly changing, and to keep up with growing consumer demands, organizations need to modernize their ITSM (Information Technology Service Management) system. Many organizations are still stuck […]

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  • June 25, 2024
  • Aelum Consulting

Boost Productivity with ServiceNow HRSD for Better Employee Experience

The link between happy employees and happy customers is symbiotic. But what’s new is the experiences as easy and seamless as those enjoyed by the customers they serve. According to […]

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  • April 1, 2024
  • Aelum Consulting

The Five Components of an Effective Human Resources Strategy with ServiceNow HRSD

Introduction HR departments are no longer viewed as simply administrative divisions, but rather as strategic partners who play an important role in attracting, developing, and retaining top talent. To satisfy […]

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  • September 12, 2023
  • Aelum Consulting

How to Make the Most of the ServiceNow Application Vulnerability Response?

Summary ServiceNow Vulnerability Response enables organizations to gain insights into prevalent and critical threats arising from external sources and their internal application developments. As a ServiceNow strategic partner, Aelum offers […]

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  • August 29, 2023
  • Aelum Consulting

Maximize Risk Visibility Using ServiceNow IRM

Enhancing resilience and preparing for potential disruptions are crucial for organizations to maintain their business operations. For instance, a violation of GDPR regulations within the Customer Services department could lead […]

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  • August 4, 2023
  • Aelum Consulting

How ServiceNow Walk-Up Experience Transforms Your Service Desk

Organizations are facing declining satisfaction with the current walk-up IT support process, lacking a formal structure to meet rising user expectations. To address this, they turn to ServiceNow Walk-Up Experience, […]

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  • May 11, 2023
  • Aelum Consulting

ServiceNow Security Operations: Fasten Processing 6X via Automation and Integration

In today’s fast-paced business environment, security operations have become more critical than ever. With the increasing security threats, organizations struggle to keep up with the ever-evolving threat landscape. According to […]

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