Blogs

April 25, 2025
Aelum Consulting

3 ServiceNow AI Tools and It’s Use Cases for Your Enterprises

“AI is the new electricity.”— Andrew Ng AI is already everywhere, and we can see its impact in everything from people in the workforce to specific industries already adopting it. [...]

April 21, 2025
Aelum Consulting

ServiceNow FSM Guide: Your Playbook for Smarter Field Service

Ever wondered why managing field service feels a lot like running a relay race? Every handoff counts; dispatchers, technicians, parts, and customer updates all need to move in perfect sync. [...]

April 4, 2025
Aelum Consulting

How ServiceNow Ticketing System Resolve IT Issues?

Running IT smoothly is challenging especially with growing issues like data loss, cybersecurity threats, and lack of IT support. Organizations often turn to IT ticketing systems to streamline the management […]

March 13, 2025
Aelum Consulting

Why Does Organization Need ServiceNow IRM? [Benefits you Can’t Ignore]

Security and risk management leaders are crafting a vision that supports both business transformation at scale and security capability. Little did they know, as businesses embrace new technologies, they also […]

February 24, 2025
Aelum Consulting

What is ServiceNow HRSD: Benefits, Features, and Use Cases

If you are reading this, you are probably wondering, “What is ServiceNow HRSD?” The good news is we have an answer. In this article, we’re going to share everything you […]

February 13, 2025
Aelum Consulting

ServiceNow Yokohama Release: New Features and Updates

After its groundbreaking AI-driven Xanadu release, ServiceNow is back with another major update—ServiceNow Yokohama. Launched in early availability on January 30, 2025, ServiceNow Yokohama will be generally available by the […]

February 11, 2025
Aelum Consulting

Painful Employee Onboarding Challenges (But Easy to Fix)

Nearly, every organization today has an onboarding program, yet few employees call their onboarding great. The result is that many employers are losing their best people before they barely get […]

January 22, 2025
Aelum Consulting

Customer Service Management: What Is It and Why Does It Matter in 2025?

Customer service is no longer a side function focused on product queries; it has evolved to become the core of everything you do in your business. But can your customer […]

December 10, 2024
Aelum Consulting

What is ServiceNow: Guide Every Decision-Maker Should Have in 2025

“If you are struggling to find what exactly ServiceNow does that drives better business processes, this guide is for you.” Imagine you are part of a company’s IT team, and [...]

November 8, 2024
Aelum Consulting

4 Key Retail Challenges of the Holiday Season and How to Overcome Them

The retail industry during the holiday season and its operations look as simple as seeing that perfect holiday gift in a store window, stepping inside to buy it, or putting [...]