Beyond Factories with ServiceNow

Challenges like product commoditization and employee efficiency are affecting the manufacturing industry, leading to reduced profits. Aelum aims to counter these obstacles by finding innovative ways to provide enhanced customer value and tap a greater market share.

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Enabling Manufacturing 4.0

Optimizing production line performance is a fundamental objective for any manufacturing organization. However, shop floor operators often find themselves engaged in non-value-adding activities, leading to unwanted downtime and financial losses.

Also, there is a significant lack of direct interaction between the shopfloor and other functions such as HR, Facilities Management, Marketing, and IT.

Hence, a single digital manufacturing platform that integrates all functions is crucial.

To eliminate barriers and promote seamless collaboration among teams, ultimately driving up productivity and efficiency.
To leverage real-time data, enhance communication, and make faster, data-driven decisions.
To improve OEE and drive overall success for the manufacturing organization.

Manufacturing Problems

Downtimes
Without predictive maintenance in place, manufacturers face a lot of downtime.
Blind Spots
Without a unified view of operations, manufacturing processes are prone to blind spots.
Low OEE
With low machine uptime and equipment failures, there is a challenge to improve OEE.
Siloed Intelligence
Manufacturing processes lack interdepartmental interactions, leading to intelligence silos.
Security and Governance
With cloud migrations increasing, manufacturing facilities are at risk of data theft.

Manufacturing Solutions Powered by ServiceNow

Manufacturing Operations Management

Utilizing operational technology to streamline shop floor operations and manage production processes. We utilize ServiceNow’s vulnerability response to help manufacturers ensure top-of-the-class security and governance. We can also improve response and recovery and avoid downtime with service, incident, change, and workflow management processes.

Manufacturing Asset Management

We help manufacturers manage assets throughout their lifecycle. We deliver a centralized system for tracking, maintaining, and optimizing assets, making it easier for manufacturers to manage their equipment and tools effectively. The solution includes features such as asset inventory management, preventive and breakdown maintenance management, asset performance analytics, and asset procurement management.

Connected Workforce

We provide manufacturers with a more intuitive and efficient way for their employees to carry out their work. We enable manufacturers to modernize their operations and establish a strong foundation for the future, ultimately increasing productivity and efficiency. With our solutions, employees can access the necessary tools, information, and insights all in one place, simplifying their daily tasks.

Aelum Methodology for ServiceNow Implementation

Connecting the Dots

As the Industrial Internet of Things (IIoT) becomes increasingly prevalent in various industries’ production lines, the amount of available process control data is growing exponentially. By bringing together data from disparate systems and applications, we help manufacturers gain a comprehensive view of their operations, from production lines to supply chains.

Automation

We focus on delivering a centralized location to automate workflows, manage data, and orchestrate processes across different systems, applications, and departments. This automation helps you eliminate manual processes, reducing errors and increasing productivity. Our predictive analytics capabilities can enable you to reduce equipment failures and downtimes.

Data Intelligence

Consolidating process data into a single, actionable location provides you with real-time insight into the operations, enabling you to make informed decisions based on accurate and up-to-date information. We focus on providing you with a more holistic view of the manufacturing process, identifying potential bottlenecks and inefficiencies that can impact the production cycle.

Security at Core

We implement robust security features, such as multi-factor authentication, encryption, and access controls, to ensure that only authorized personnel have access to critical data. This level of security helps manufacturers meet regulatory requirements, mitigate the risk of cyber attacks, and safeguard their operations against potential threats.

Let’s Start Small and Scale Up Later

Our Clients

Frequently Asked Questions

What does ServiceNow actually do for manufacturers?

ServiceNow provides a comprehensive digital transformation platform that can help manufacturers streamline their operations, reduce costs, and improve efficiency. ServiceNow offers a range of solutions for manufacturing, including:

Manufacturing Operations Management: Tools for real-time monitoring, analytics, and collaboration, enabling manufacturers to improve quality, reduce downtime, and increase throughput.
Asset and Service Management: A single system of record for all assets, including equipment, tools, and parts, and enables manufacturers to track maintenance, repairs, and other activities.
Supply Chain Management: Tools for tracking inventory, managing orders, and ensuring timely delivery of products.
Connected Workforce: Tools for real-time communication, collaboration, and task management, enabling employees to work more efficiently and effectively.

Can ServiceNow integrate with my existing systems and software?

ServiceNow offers a range of integration options to connect with existing manufacturing infrastructure and systems. Here are some ways that ServiceNow integrates with manufacturing infrastructure:

APIs and Connectors: ServiceNow provides a range of APIs and connectors that enable seamless integration with existing manufacturing systems, such as ERP, MES, and SCADA. These integrations allow for real-time data exchange and enable ServiceNow to act as a central hub for managing manufacturing operations.
IoT Integration: ServiceNow’s platform can integrate with IoT devices and sensors to collect real-time data from the shop floor. This data can be used to trigger automated workflows, initiate maintenance requests, and monitor equipment performance.
Legacy System Integration: ServiceNow can integrate with legacy manufacturing systems, such as older versions of ERP or MES systems, using middleware tools, such as MuleSoft or Boomi. This allows for data to be synchronized and consolidated across disparate systems.

How does ServiceNow’s predictive maintenance system work?

ServiceNow’s Predictive Maintenance feature is designed to help manufacturers reduce downtime and maintenance costs by predicting equipment failures before they occur. The platform analyzes data from sensors and other sources to identify patterns and anomalies that may indicate potential equipment failures.

Here’s how it works:

Data Collection: The predictive maintenance system collects data from various sources, including sensors, IoT devices, and other data sources, to monitor equipment performance.
Data Analysis: The system uses machine learning algorithms to analyze the collected data and identify patterns and anomalies in equipment behavior.
Predictive Analytics: Based on the analyzed data, the system predicts when equipment is likely to fail or require maintenance, enabling proactive maintenance planning.
Work Order Creation: When the system predicts that maintenance is required, it automatically creates a work order and assigns it to the appropriate technician or team.
Maintenance Execution: The assigned technicians or teams can then use ServiceNow’s mobile app to execute the maintenance work and update the system with real-time data on equipment status.
Performance Monitoring: The system continues to collect data and monitor equipment performance, refining its predictive analytics over time to further optimize maintenance planning.

How do I know my manufacturing plant is in immediate need of ServiceNow?

Here are some signs that your manufacturing plant is ready for ServiceNow:

Data Silos: If you have separate departments that operate in silos, with limited sharing of information and data, ServiceNow can help you break down those silos and consolidate all process data into a single, actionable location.
Manual Processes: If you rely heavily on manual processes and spreadsheets, ServiceNow can help automate those processes, reducing errors and improving efficiency.
Maintenance Challenges: If your plant struggles with equipment breakdowns, high maintenance costs, and unplanned downtime, ServiceNow’s predictive maintenance capabilities can help you identify and address issues before they become major problems.
Limited Visibility: If you have limited visibility into its supply chain, inventory, and production processes, ServiceNow can help you gain a comprehensive, real-time view of all aspects of your operations.
Compliance Challenges: If your manufacturing plant faces compliance challenges, such as meeting regulatory requirements or maintaining safety standards, ServiceNow can help you streamline compliance processes and reduce risk.