Every organization needs a more intelligent workflow solution. As the foundation for all digital workflows, ServiceNow connects people, processes, and technologies across your business. ServiceNow is a cloud-based unified AI-enabled platform to connect and accelerate innovation at scale for smarter, faster, and better workflows. All you need is a perfect ServiceNow partner.
With so many ServiceNow partners to choose from, finding the perfect match can feel like searching for a needle in a haystack.
This is where we offer the right balance of industry and domain expertise to create a ServiceNow implementation journey you can trust to solve even more complex problems.
But before you dive into how Aelum Consulting works for your business. You should have your own checklist to choose from top ServiceNow partners.
Checklist Before Choosing ServiceNow Implementation Partner
Let’s discuss exactly what you need to find the excellent partner in your ServiceNow journey.
1.Define your partner requirements
The first step is to determine your requirements early. Preparing an outline before will help you be more effective across the evaluation and selection process.
Ask yourself these questions:
- What are your specific goals for implementing ServiceNow?
- Do you need a partner with deep expertise in a particular industry?
- What level of post-implementation support will you require?
- Do you need a partner who can support you as your needs evolve, offering flexible solutions that can scale with your business?
- Are you looking for a partner who will not only implement ServiceNow but also help you continuously innovate and optimize your processes?
Understanding these requirements will help you create a precise profile of your ideal partner, narrowing down your options to those who can meet your specific needs.
2. Partner Evaluation And Selection Approach
Once your requirements are defined, it’s time to evaluate potential partners. Start by looking at their track record.
Check if:
- Have they successfully implemented ServiceNow in organizations similar to yours?
- Do they have technical certifications that demonstrate their expertise across ServiceNow ecosystems?
- Is the partner ISO certified and meet standard compliances?
- Are they capable of scaling globally to support your evolving business processes in the long-term?
You should also consider their approach to project management and problem-solving. An expert ServiceNow partner will have a well-documented process for handling implementation challenges and delivering results.
3. ServiceNow Center of Excellence and Effective Onboarding
A strong ServiceNow partner should have a Center of Excellence and Innovation (CoEI) to guide best practices and stay up-to-date with the latest advancements. A CoEI ensures the partner follows cutting-edge practices and applies tried-and-true methodologies for your implementation. These CoEs and ServiceNow implementation specialist help unlock the powerful benefits of ServiceNow and support partner in:
- Existing processes and data
- Building relevant workflows
- Managing stakeholders
- Organizational Change Management (OCM) activities
Effective onboarding is another critical factor. Your partner should have a structured onboarding process that helps your team get up to speed quickly, ensuring everyone is aligned with the project’s goals from the start. This foundation is vital for a smooth and successful implementation journey.
4. Track the Performance in ServiceNow Implementation Journey
Tracking the performance of your ServiceNow partner throughout the implementation journey is essential for success. Effective tracking involves monitoring Key Performance Indicators (KPIs) beyond standard Service Level Agreements (SLAs), such as project milestones, delivery timelines, budget adherence, and user adoption rates. By closely monitoring your partner’s performance, you ensure the project stays on track and any challenges are addressed swiftly.
What Aelum Consulting do as One of the Best ServiceNow Partner
With our boutique mindset, ServiceNow capabilities, and industry expertise, at Aelum Consulting we provide significant flexibility to our clients. As a ServiceNow Premier partner, we work together to achieve the full lifecycle of your enterprise service transformation across various domains such as ITSM, HRSD, TSM, CSM, and the whole ServiceNow ecosystem. As a leading ServiceNow implementation partner in India, USA, UK and globally Aelum Consulting has a decade of experience driving digital transformation worldwide. Our team delivers comprehensive solutions that streamline workflows, enhance efficiency, and enable organizations to scale effortlessly.
1. Digital Transformation Expertise
We specialize in guiding companies through their digital transformation journeys by leveraging the power of ServiceNow. Our expertise ensures that businesses can modernize their operations, improve service delivery, and enhance customer experiences.
2. Consultation, Implementation Services to Managed Services
As a recognized ServiceNow Premier Partner, we provide end-to-end consultation and implementation services, helping clients customize ServiceNow to meet their unique needs. Our proven methodologies and deep expertise ensure smooth deployments and lasting success.
3. Premier Partner
Our status as a Premier Partner reflects our commitment to delivering excellence. We have earned this recognition by consistently providing innovative solutions, high customer satisfaction, and maintaining the highest standards of service.
4. Abid by the Numbers
At Aelum Consulting, we take pride in our high Customer Satisfaction (CSAT) score of 4.86 and our team’s extensive 150+ ServiceNow technical certifications. These numbers are a testament to our dedication to delivering top-tier results for our clients and maintaining a high level of expertise.
5. Industry Wide Expertise
Our diverse industry experience enables us to offer tailored solutions across various sectors, from healthcare and finance to retail and manufacturing. We proudly provide customer references that demonstrate our success in delivering measurable outcomes.
6. Domain Expertise
We have deep domain expertise of 150+ certified ServiceNow experts across IT Service Management (ITSM), Human Resources (HRSD), Customer Service Management (CSM), Strategic Portfolio Management (SPM), and more. Our specialized knowledge ensures that we can deliver customized and AI-powered ServiceNow solutions to meet the specific needs of different business functions.
7. Global Presence
With a global footprint and a strong presence in key regions such as US, UK, and India, Aelum Consulting operates Centers of Excellence (CoEs) in India to ensure that our clients benefit from the latest innovations, best practices, and 24/7 support tailored to their geographic needs.
8. Organizational Size Experience
We have extensive experience working with organizations of all sizes, from startups to large enterprises. Our ISO certifications underline our commitment to quality management and information security, ensuring that we consistently meet global standards in all our projects.
Kickstart your Digital Transformation Journey with Aelum Consulting – a Trusted ServiceNow Implementation Partner
Finding a ServiceNow partner is no easy feat, as the right choice can significantly impact your business’s success. Aelum Consulting is dedicated to making work more accessible for everyone by providing tailored ServiceNow solutions that drive efficiency, innovation, and growth. If you aim for long-term success and wish to adopt the same strategy that 85% of Fortune companies use with ServiceNow, look no further and consider Aelum Consulting as your ServiceNow partner in this journey.
We understand the market trends well and are considered the leading ServiceNow implementation partner in the USA, UK, India, and globally to help you seamlessly implement and optimize the platform within your enterprise. With our expertise and commitment, we’ll ensure your business harnesses the full potential of ServiceNow, positioning you for sustainable growth and success. Talk to our experts and check how ServiceNow transforms your ROI.
