ServiceNow ITSM

  • June 28, 2024
  • Aelum Consulting

The Guide to Migrating from Legacy ITSM to ServiceNow ITSM 

The IT landscape is constantly changing, and to keep up with growing consumer demands, organizations need to modernize their ITSM (Information Technology Service Management) system. Many organizations are still stuck […]

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  • June 15, 2022
  • Aelum Consulting

ServiceNow ITSM Vs CSM: Finding the Right Balance for Modern Enterprises

Most buying guides will tell you ITSM supports internal IT and CSM handles customer service, technically true, but not helpful when you’re deciding where your next quarter’s budget should go. […]

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  • January 20, 2022
  • Aelum Consulting

How Business Service Delivery Efficiency be Improved using ServiceNow ITSM?

Digital Transformation is the primary key for businesses to ensure that they keep sustaining in this competitive environment. Traditional Business Service Delivery models are not well efficient to deliver IT […]

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  • December 7, 2021
  • Aelum Consulting

ServiceNow ITSM Change Management: The gatekeeper to all your IT changes

ServiceNow automates the business workflows and streamlines all the processes and operations in the organization.  It provides a wide range of solutions for organizations in different domains like IT, Human […]

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