IT Service Management

  • June 28, 2024
  • Aelum Consulting

The Guide to Migrating from Legacy ITSM to ServiceNow ITSM 

The IT landscape is constantly changing, and to keep up with growing consumer demands, organizations need to modernize their ITSM (Information Technology Service Management) system. Many organizations are still stuck […]

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  • June 15, 2022
  • Aelum Consulting

Deploying ITSM Implementation with Customer Service Management

IT Service Management IT Service Management (ITSM) refers to a group of products that are used to manage and support technical IT services. Technical services are a mix of internal […]

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