Blogs

September 20, 2022
Aelum Consulting

Drive Customer Loyalty with ServiceNow Digital workflows

Introduction Customers always want to know if they can rely on you to hear them and meet their needs when something unexpected occurs. Your ability to adapt to changing conditions […]

August 30, 2022
Aelum Consulting

De-mystifying the ServiceNow Tokyo Release

ServiceNow Tokyo Release brings you a new and improved user experience, with new features, improved reporting, and management capabilities. ServiceNow Tokyo Release is the latest ServiceNow release, which brings you […]

July 13, 2022
Aelum Consulting

Manage Location-based work efficiently with Field Service Management

Field Service Challenges As businesses try to set themselves apart from the competition, service quality is becoming more and more critical. That includes scheduling on-site workers like insurance adjusters or […]

June 15, 2022
Aelum Consulting

ServiceNow ITSM Vs CSM: Finding the Right Balance for Modern Enterprises

Most buying guides will tell you ITSM supports internal IT and CSM handles customer service, technically true, but not helpful when you’re deciding where your next quarter’s budget should go. […]

May 5, 2022
Aelum Consulting

Simple Steps for Automating Governance, Risk and Compliance

What is the Need to Automate GRC? While your experience may vary depending on the solution you choose, ServiceNow clients who automate Governance Risk and Compliance save an average of […]

March 28, 2022
Aelum Consulting

The Road to Transforming the Customer Service Experience

For firms seeking to digitally change their businesses, the top priority is providing an amazing customer service experience that wins the hearts and minds of customers. Businesses are feeling the […]

March 11, 2022
Aelum Consulting

Enhance Agility and Streamline your Processes with ServiceNow ITOM

IT Operations Challenges Are you worried about your traditional IT operations practices? The demand for IT operations to supply resilient and secure services is growing at an exponential rate, as […]

March 3, 2022
Aelum Consulting

How to achieve IT Asset Management Success

Business challenges How do you manage capital and operational costs, if you don’t know what you have? How do you secure your organization if you aren’t sure what assets are […]

February 15, 2022
Aelum Consulting

ServiceNow Adoption in the customer service management industry

When we are providing a service to the client then it is really important that we also value their individual customer experience. It would be better if we focus […]

February 10, 2022
Aelum Consulting

Simplify your IT Ecosystem with ServiceNow Implementation and Management

ServiceNow is a platform that organizes and automates the flow of work and removes unnecessary steps in the workflow like recursive tasks to streamline the delivery of services. ServiceNow has […]