Insight and Updates
A collection of our thoughts, ideas, and industry insights and honest advice to navigate the
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Latest blog posts
- Mukesh Matoria
When you order a customized car, you pick the model, engine, colour, and add-ons, and
16 MIN READ
- Mukesh Matoria
The bar for industrial customer experience has quietly but decisively shifted. Today’s customers expect instant
7 MIN READ
- Mukesh Matoria
For years, Salesforce CPQ (originally SteelBrick) was the backbone of quoting for thousands of companies.
13 MIN READ
- Mukesh Matoria
ServiceNow Knowledge has always been the stage where enterprise technology takes its next big leap.
11 MIN READ
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Pharma companies still hesitant to adopt digital technologies are losing competitive ground in speed, efficiency,
12 MIN READ
In every insurance lifecycle, there’s a moment when paperwork stops, and the policyholder needs real
12 MIN READ
Chemical manufacturing is an asset-intensive industry where the performance of physical and digital assets directly
6 MIN READ
The experience you deliver to your customers directly reflects the quality you provide. But in
12 MIN READ
Every day, leaders make high-stakes decisions around reliability, cost, and risk, often without a complete
10 MIN READ
Digital workplaces are overloaded. Hours disappear each week as employees jump between apps just to
6 MIN READ
