Insights and Update
A collection of our thoughts, ideas, and industry insights and honest advice to navigate the
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Latest blog posts
- Mukesh Matoria
Your ServiceNow portal is live, integrated, and running exactly as designed. So why are employees
4 MIN READ
- Mukesh Matoria
A portal can be live, stable, and still failing. That's the uncomfortable bit. Most ServiceNow
7 MIN READ
- Mukesh Matoria
A few years ago, a two-day loan approval was considered fast. Today, customers expect approvals
8 MIN READ
- Mukesh Matoria
Somewhere right now, an insurer is quoting a policy in under 60 seconds. Another is
7 MIN READ
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- Mukesh Matoria
Think about the last time a financial services interaction genuinely impressed you. Clients now expect
10 MIN READ
- Mukesh Matoria
Would you leave your factory gate open when no one’s present? Or let an unknown
6 MIN READ
- Divya Khandelwal
Insurance has always been a relationship business, but most insurers are still managing those relationships
8 MIN READ
- Divya Khandelwal
Organizations invest enormous time, money, and talent into strategic initiatives every year. Yet research consistently
8 MIN READ
- Mukesh Matoria
A sales rep spends two hours pulling together a quote. They email three people for
6 MIN READ
- Mukesh Matoria
The automotive industry is at an inflection point, and the window to act is narrowing
7 MIN READ