Insights and Update
A collection of our thoughts, ideas, and industry insights and honest advice to navigate the
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Latest blog posts
- Mukesh Matoria
Your ServiceNow portal is live, integrated, and running exactly as designed. So why are employees
4 MIN READ
- Mukesh Matoria
A portal can be live, stable, and still failing. That's the uncomfortable bit. Most ServiceNow
7 MIN READ
- Mukesh Matoria
A few years ago, a two-day loan approval was considered fast. Today, customers expect approvals
8 MIN READ
- Mukesh Matoria
Somewhere right now, an insurer is quoting a policy in under 60 seconds. Another is
7 MIN READ
All blog posts
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- Mukesh Matoria
A business without a reliable network is like a city plunged into darkness: operations slow,
9 MIN READ
- Mukesh Matoria
Pharma companies still hesitant to adopt digital technologies are losing competitive ground in speed, efficiency,
12 MIN READ
- Aelum Consulting
In every insurance lifecycle, there’s a moment when paperwork stops, and the policyholder needs real
12 MIN READ
- Aelum Consulting
Chemical manufacturing is an asset-intensive industry where the performance of physical and digital assets directly
6 MIN READ
- Aelum Consulting
The experience you deliver to your customers directly reflects the quality you provide. But in
12 MIN READ
- Aelum Consulting
Every day, leaders make high-stakes decisions around reliability, cost, and risk, often without a complete
10 MIN READ