Insight and Updates
A collection of our thoughts, ideas, and industry insights and honest advice to navigate the
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Latest blog posts
- Mukesh Matoria
When you order a customized car, you pick the model, engine, colour, and add-ons, and
16 MIN READ
- Mukesh Matoria
The bar for industrial customer experience has quietly but decisively shifted. Today’s customers expect instant
7 MIN READ
- Mukesh Matoria
For years, Salesforce CPQ (originally SteelBrick) was the backbone of quoting for thousands of companies.
13 MIN READ
- Mukesh Matoria
ServiceNow Knowledge has always been the stage where enterprise technology takes its next big leap.
11 MIN READ
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During a recent visit to the bank, I was surprised by how seamless the experience
8 MIN READ
Let’s start with a truth many organizations overlook companies are struggling to stick to their
8 MIN READ
Ever mistaken a pear for an apple? Probably not for long the taste gives it
4 MIN READ
Meet Jenny, a floor manager at a busy retail chain store. It’s 9:00 AM, and
9 MIN READ
If you’re here, you’re probably already using ServiceNow and Slack.
4 MIN READ
Some organizations treat Workday and ServiceNow as completely separate tools-managing HR data here, IT workflows
9 MIN READ
