Insight and Updates
A collection of our thoughts, ideas, and industry insights and honest advice to navigate the
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Latest blog posts
- Mukesh Matoria
When you order a customized car, you pick the model, engine, colour, and add-ons, and
16 MIN READ
- Mukesh Matoria
The bar for industrial customer experience has quietly but decisively shifted. Today’s customers expect instant
7 MIN READ
- Mukesh Matoria
For years, Salesforce CPQ (originally SteelBrick) was the backbone of quoting for thousands of companies.
13 MIN READ
- Mukesh Matoria
ServiceNow Knowledge has always been the stage where enterprise technology takes its next big leap.
11 MIN READ
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Ever wondered what a typical day looks like inside a telecom company powered by Generative
3 MIN READ
Today, we are all equipped with 5G networks, AI, and telecommunications management software. And while
12 MIN READ
The future of the oil and gas industry is intelligent, connected, and predictive with smarter
10 MIN READ
Imagine ordering a laptop online, where you receive the order confirmation by email, shipping updates
6 MIN READ
Downtime has a knack for drama — it shows up at the absolute worst moment.
10 MIN READ
Work inside most organizations is messier than it should be. HR runs on one system,
7 MIN READ
