Insights and Update
A collection of our thoughts, ideas, and industry insights and honest advice to navigate the
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Latest blog posts
- Mukesh Matoria
Your ServiceNow portal is live, integrated, and running exactly as designed. So why are employees
4 MIN READ
- Mukesh Matoria
A portal can be live, stable, and still failing. That's the uncomfortable bit. Most ServiceNow
7 MIN READ
- Mukesh Matoria
A few years ago, a two-day loan approval was considered fast. Today, customers expect approvals
8 MIN READ
- Mukesh Matoria
Somewhere right now, an insurer is quoting a policy in under 60 seconds. Another is
7 MIN READ
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- Aelum Consulting
During a recent visit to the bank, I was surprised by how seamless the experience
8 MIN READ
- Aelum Consulting
Let’s start with a truth many organizations overlook companies are struggling to stick to their
8 MIN READ
- Aelum Consulting
Ever mistaken a pear for an apple? Probably not for long the taste gives it
4 MIN READ
- Aelum Consulting
Meet Jenny, a floor manager at a busy retail chain store. It’s 9:00 AM, and
9 MIN READ
- Aelum Consulting
If you’re here, you’re probably already using ServiceNow and Slack.
4 MIN READ
- Aelum Consulting
Some organizations treat Workday and ServiceNow as completely separate tools-managing HR data here, IT workflows
9 MIN READ