Insights and Update
A collection of our thoughts, ideas, and industry insights and honest advice to navigate the
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Latest blog posts
- Mukesh Matoria
Your ServiceNow portal is live, integrated, and running exactly as designed. So why are employees
4 MIN READ
- Mukesh Matoria
A portal can be live, stable, and still failing. That's the uncomfortable bit. Most ServiceNow
7 MIN READ
- Mukesh Matoria
A few years ago, a two-day loan approval was considered fast. Today, customers expect approvals
8 MIN READ
- Mukesh Matoria
Somewhere right now, an insurer is quoting a policy in under 60 seconds. Another is
7 MIN READ
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- Aelum Consulting
Even top-performing teams face constant pressure in the constantly evolving field service landscape.
8 MIN READ
- Aelum Consulting
Today more than ever enterprises operate across multiple platforms — each chosen for its ability
6 MIN READ
- Aelum Consulting
The annual Knowledge event by ServiceNow has become a staple for enterprises around the world,
12 MIN READ
- Aelum Consulting
Smarter IT means a faster, more agile enterprise-and ServiceNow ITSM leads the way!
10 MIN READ
- Aelum Consulting
“AI is the new electricity.”— Andrew Ng AI is already everywhere, and we can see
11 MIN READ
- Aelum Consulting
Ever wondered why managing field service feels a lot like running a relay race? Every
15 MIN READ