ServiceNow IRM Implementation Partner
Integrate risk, compliance, and resilience management across your enterprise.
Establish connected risk intelligence and sustain operational strength with ServiceNow IRM
Identify, assess and manage risks across your enterprise with ServiceNow Integrated Risk Management solution. Aelum helps enterprises consolidate risk data, automate workflows, and achieve real-time visibility into risk exposure. Our certified IRM experts guide you through managing enterprise risk, operational risk, compliance, vendor risk, and business continuity. Sitting at the heart of ServiceNow GRC, IRM serves as your central risk intelligence hub, powering unified governance, compliance, and resilience across your business.
Schedule audits, assign tasks, and track audit findings
Create custom dashboards and reports
Manage risks associated with third-party vendors
Our ServiceNow IRM Services
Powered by our strong ServiceNow alliance, we deliver expertise, strategy, and support to make digital transformation real.
Consulting
Our IRM experts assess your current risk, compliance, and resilience operations, identify gaps, and define the right roadmap for success. We help you align governance frameworks, risk methodologies, and compliance processes to deliver faster, risk-informed decisions and strengthen enterprise resilience.
Implementation
We deliver structured ServiceNow IRM implementations that fit your business needs. From platform configuration to workflow design across risk identification, assessments, controls, issues, and remediation, we ensure a smooth rollout, rapid adoption, and measurable risk outcomes.
Support and Maintenance
Our partnership extends beyond go-live. We provide continuous support, platform enhancements, and proactive optimization to ensure your IRM solution evolves with changing regulations, emerging risks, and business transformation, always performing at peak efficiency.
Resource Augmentation
Strengthen your IRM team with flexible expertise that scales to your needs. Aelum provides certified ServiceNow IRM professionals on demand, whether you need short-term project support or a dedicated expert team.
Consulting
Consulting Our IRM experts assess your current risk, compliance, and resilience operations, identify gaps, and define the right roadmap for success. We help you align governance frameworks, risk methodologies, and compliance processes to deliver faster, risk-informed decisions and strengthen enterprise resilience.
Implementation
Implementation We deliver structured ServiceNow IRM implementations that fit your business needs. From platform configuration to workflow design across risk identification, assessments, controls, issues, and remediation, we ensure a smooth rollout, rapid adoption, and measurable risk outcomes.
Support and Maintenance
Support and Maintenance Our partnership extends beyond go-live. We provide continuous support, platform enhancements, and proactive optimization to ensure your IRM solution evolves with changing regulations, emerging risks, and business transformation, always performing at peak efficiency.
Resources and Pod
Resources and Pod Strengthen your IRM team with flexible expertise that scales to your needs. Aelum provides certified ServiceNow IRM professionals on demand, whether you need short-term project support or a dedicated expert team.
What to expect from ServiceNow IRM
ServiceNow IRM includes core capabilities that transform enterprise risk, compliance, and resilience:
- Policy and Compliance Management
- Continuous Authorisation and Monitoring
- Risk Management
- Audit Management
- Virtual Agent
- Predictive Intelligence
- Operational Resilience
- ORX integration
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Why Choose Aelum
Why Aelum for ServiceNow IRM ?
Our deep expertise across experience transformation, workflow design, and enterprise service delivery helps organizations realize faster adoption and measurable outcomes with ServiceX.
AI-first approach to improve speed and service quality
Experience implementing Risk Management, ORM, BCM, Audit, and TPRM modules
90+ IRM and ServiceNow certifications across our team
Expert guidance on continuity plan testing, exercises, and improvement cycles
90+ IRM and ServiceNow certifications across our team
AI-first approach to improve speed and service quality
Experience implementing Risk Management, ORM, BCM, Audit, and TPRM modules
Expert guidance on continuity plan testing, exercises, and improvement cycles
Case Study
See how we help enterprises solve common challenges within key industries.
Unified IT and Customer Service Operations on ServiceNow for Virgin Mobile UAE
Reduced service friction improved operational efficiency, and enhanced customer satisfaction within six months of go-live.
20%
Enterprises solve
common
200K
Employee experience
98
AI-powered workflows
ANSR enhances service delivery with AI-led operations
Telecommunications giant BT Group simplified processes to seamlessly connect people in more than 180 countries.
20%
Enterprises solve
common
200K
Employee experience
98
AI-powered workflows
ENTAIN enhances service delivery with AI-led operations
Telecommunications giant BT Group simplified processes to seamlessly connect people in more than 180 countries.
20%
Enterprises solve
common
200K
Employee experience
98
AI-powered workflows
HSBC enhances service delivery with AI-led operations
Telecommunications giant BT Group simplified processes to seamlessly connect people in more than 180 countries.
20%
Enterprises solve
common
200K
Employee experience
98
AI-powered workflows
Brands Who Trusted Us
We are proud to partner with some of the world’s most trusted brands, including Fortune 500 leaders who believe in meaningful transformation.
Frequently asked questions
How does ServiceNow IRM accelerate the audit cycle?
ServiceNow IRM centralizes controls, evidence, and issues in one system. Automated workflows, continuous control monitoring, and real-time reporting reduce manual effort and rework, enabling auditors to validate controls faster and complete audits sooner.
Does ServiceNow IRM support third-party and vendor risk management?
Yes, ServiceNow IRM enables end-to-end third-party risk management, from onboarding and risk assessments to continuous monitoring and remediation, providing a unified, real-time view of vendor risk across the enterprise.
How does the Advanced Risk Assessment engine operate?
The Advanced Risk Assessment engine uses dynamic scoring based on likelihood, impact, control effectiveness, and contextual signals. Risk scores automatically adjust as conditions change, enabling continuous, data-driven risk evaluation instead of static assessments.
Does the platform support industry-specific regulations such as HIPAA, GDPR, and SOX?
Yes. ServiceNow IRM includes pre-mapped regulatory frameworks and supports customization for industry-specific requirements. Controls, policies, and assessments can be tailored while maintaining full traceability across risks, controls, and audit evidence.
How does AI, powered by Now Assist, enhance the IRM experience?
Now Assist improves IRM by summarizing risks, accelerating assessments, assisting with issue analysis, and guiding users through workflows, reducing manual effort and helping teams respond to risk faster and more consistently.
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