On August 8th, 2024, at Bengaluru’s JW Marriott, Aelum Consulting, a leading force in digital transformation, proudly joined hands with ServiceNow to sponsor the India Innovation Summit 2024. This exclusive C-suite event was a hub of ideas and innovation, bringing together over 16+ industry experts, including our Founder & CEO, Komal Gupta, and Co-founder & CGO, Trishala Shastri. The summit served as a platform for insightful discussions on how Generative AI is shaping the future of industry 4.0.
The India Innovation Summit 2024 was a Round Table gathering of some of the brightest minds from industries like pharma, automotive, manufacturing, and retail, all focused on one goal: reimagining how businesses operate in the digital age. From product design to supply chain management, the discussions revolved around how ServiceNow’s Gen AI is a catalyst for change. The event was more than a success—it was a testament to what’s possible when technology and strategy come together.
Reflecting on the event, it’s clear that AI isn’t just a buzzword anymore; it’s the driving force behind the next wave of industrial transformation. Here are the key insights we took away from ServiceNow India Innovation Summit’24:
- Unified OT System Management: Managing OT systems across manufacturing has never been simpler, thanks to ServiceNow’s integrated platform.
- Transforming Employee Experiences: Whether on the production line or in the office, ServiceNow’s GenAI is revolutionizing how employees engage with their work.
- Boosting Efficiency through Self-Service: Automation is the name of the game, and self-service capabilities are making it easier than ever to streamline operations.
- Elevating Customer Satisfaction: Personalization is key, and GenAI is helping businesses deliver faster, more tailored solutions to their customers.
The major focus of the event was how enterprises are now expected to have AI strategy as AI is the enabler for end-to-end value chain transformation. From increased collaboration, secure operational automation, and improved user experiences AI is essential for transforming the entire enterprises.
“At the India Innovation Summit 2024, it was inspiring to see how ServiceNow’s GenAI is helping businesses do just that—enable employees, enhance operations, and elevate customer experiences. We’re excited to continue pushing the boundaries of what’s possible, helping our clients harness the power of AI and digital workflows to create a smarter, more efficient future. As a ServiceNow Premier Partner, I’m proud that Aelum Consulting is at the forefront of this transformation, guiding our clients through their digital journeys with innovation and care,” says Komal Gupta, Founder and CEO of Aelum Consulting.
About ServiceNow
ServiceNow is the driving force behind digital workflows that are transforming industries. Their Gen AI and Now Assist products are designed to empower every role within an organization, from sourcing and supply chain management to customer service. By integrating intelligent workflows, ServiceNow helps businesses streamline operations, reduce costs, and deliver a seamless customer experience—all on one platform.
About Aelum Consulting
As a leading ServiceNow Premier Partner, Aelum Consulting leverage team of over 150+ ServiceNow technical certified experts. We have the expertise to ensure a successful implementation and consultation tailored to your needs. With our global presence in the US, UK, and India, we understand market challenges and have helped several enterprises utilize ServiceNow’s capabilities. With are cutting-edge technology approach we help our customers prevent disruption, enhance self-service, maintain factory uptime, resolve complaints, and streamline sales and service using ServiceNow’s Gen AI, and intelligent workflows on one unified platform for a seamless experience. From consulting to implementation, our goal is to ensure that every client we work with is equipped to innovate, optimize, and grow.
To know more about how digital transformation and Gen AI on the intelligent platform like ServiceNow can help you accelerate your goals, schedule a call with us:
