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ServiceNow

  • August 28, 2025
  • Aelum Consulting

7 Benefits of ServiceNow C-suite Can’t Afford to Miss

Enterprises have spent trillions on digital transformation only to find that they need new technology for every process. A new technology disrupts the market to take on complex tasks and […]

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  • August 13, 2025
  • Aelum Consulting

Smarter Telecom Expense Management Solutions for Telecom CFOs in 2025

We know you have already moved past paper receipts and handwritten expense logs. You are likely using software to track and manage spending. However, the real question is whether your […]

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  • August 11, 2025
  • Aelum Consulting

Redefining Client Lifecycle Management in Banking with ServiceNow

During a recent visit to the bank, I was surprised by how seamless the experience had become. Minimal paperwork, everything pre-arranged, and a follow-up call to guide me through mobile […]

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  • August 4, 2025
  • Aelum Consulting

ServiceNow vs Zendesk: The 2026 Guide to Scalable and Intelligent CX

Ever mistaken a pear for an apple? Probably not for long the taste gives it away. The same goes for Zendesk and ServiceNow. From the outside, they’re in the same […]

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  • July 31, 2025
  • Aelum Consulting

ServiceNow for Retail Operations: A Smarter Way to Operate

Meet Jenny, a floor manager at a busy retail chain store. It’s 9:00 AM, and the day has already spiraled; one POS system is down, a customer is waiting for […]

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  • July 28, 2025
  • Aelum Consulting

Modernize Your Workflows with ServiceNow Slack Integration

If you’re here, you’re probably already using ServiceNow and Slack. Now, picture this: you raise an incident in ServiceNow. Then you Slack someone to check if they saw it. They […]

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  • July 8, 2025
  • Aelum Consulting

Inside the ServiceNow Core Business Suite: What It Does and Why It Matters

ServiceNow Core Business Suite uses AI to streamline core business functions like HR, finance, procurement, facilities, & legal.

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  • July 3, 2025
  • Aelum Consulting

Why ServiceNow Change Management Is a Reliable Choice for Modern Enterprises?

Changes are inevitable, both in life and IT operations. If any changes go wrong, who gets blamed? In most enterprises, fingers point at the team that implemented the change. What […]

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  • June 24, 2025
  • Aelum Consulting

ServiceNow GRC Use Cases for Enterprises

If we talk about the Marvel universe, every superhero has their own unique power. Iron Man’s suit gives him strength, flight, and high-tech tools. Captain America has his indestructible shield […]

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  • June 23, 2025
  • Aelum Consulting

Future-Proof Your Customer Service with ServiceNow CSM

Explore how ServiceNow CSM empowers smarter, faster, AI-driven customer service with automation, integration, and proactive support.

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