Case Studies

  • November 20, 2024
  • Aelum Consulting

Enhancing Operational Efficiency and User Experience for a Leading Telecom Company with ServiceNow CSM

ServiceNow CSM enhances operational efficiency and user experience of a leading telecom company

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  • October 23, 2024
  • Aelum Consulting

Virgin Mobile UAE increased efficiency and improved the customer experience with ServiceNow ITSM & CSM

Virgin Mobile UAE, a leading telecommunications company, migrated from its legacy system to ServiceNow ITSM and CSM to eliminate silos and empower customers with self-service.

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  • July 11, 2023
  • Aelum Consulting

ServiceNow ITSM and CSM implementation for a leading cyber security provider organization

Leading cyber security MSP adopts Servicenow CSM Platform to deliver extraordinary customer experience.

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