Blogs

February 24, 2025
Aelum Consulting

What is ServiceNow HRSD: Benefits, Features, and Use Cases

If you are reading this, you are probably wondering, “What is ServiceNow HRSD?” The good news is we have an answer. In this article, we’re going to share everything you […]

February 13, 2025
Aelum Consulting

ServiceNow Yokohama Release: New Features and Updates

After its groundbreaking AI-driven Xanadu release, ServiceNow is back with another major update—ServiceNow Yokohama. Launched in early availability on January 30, 2025, ServiceNow Yokohama will be generally available by the […]

February 11, 2025
Aelum Consulting

Painful Employee Onboarding Challenges (But Easy to Fix)

Nearly, every organization today has an onboarding program, yet few employees call their onboarding great. The result is that many employers are losing their best people before they barely get […]

January 22, 2025
Aelum Consulting

Customer Service Management: What Is It and Why Does It Matter in 2025?

Customer service is no longer a side function focused on product queries; it has evolved to become the core of everything you do in your business. But can your customer […]

December 10, 2024
Aelum Consulting

What is ServiceNow: Guide Every Decision-Maker Should Have in 2025

“If you are struggling to find what exactly ServiceNow does that drives better business processes, this guide is for you.” Imagine you are part of a company’s IT team, and [...]

November 8, 2024
Aelum Consulting

4 Key Retail Challenges of the Holiday Season and How to Overcome Them

Retail industry during the holiday season and its operations look as simple as seeing that perfect holiday gift in a store window, stepping inside to buy it, or putting it […]

October 15, 2024
Aelum Consulting

The Role of ServiceNow AI in Customer Experience

We are moving into an era of new frontiers of customer experience. Customer experience can make or break a brand’s reputation. In fact, 69% of customers would likely switch brands […]

September 13, 2024
Aelum Consulting

12 AI-driven capabilities of ServiceNow Xanadu Release

ServiceNow is a powerful AI-driven platform that accelerates digital transformation by streamlining workflows, automating processes, and enhancing collaboration across enterprises. Being one of the leading enterprise platforms, ServiceNow keeps adding […]

September 12, 2024
Aelum Consulting

4 Tips to Choose Right ServiceNow Implementation Partner

Every organization needs a more intelligent workflow solution. As the foundation for all digital workflows, ServiceNow connects people, processes, and technologies across your business. ServiceNow is a cloud-based unified AI-enabled […]

July 30, 2024
Aelum Consulting

Transforming Enterprise Cybersecurity With ServiceNow SecOps

The increasing volume of stolen credentials, phishing attempts, cloud misconfiguration, ransomware, cyber-attacks, data breaches, and other threats has made the path to cybersecurity fraught with challenges like siloed data, vulnerabilities, […]