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  Manage incidents, requests, changes, & problems, automate & streamline IT processes, etc.
  
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  Analytics & reporting capabilities to identify & resolve issues before they become major.
  
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  Track and manage hardware & software assets with real-time visibility & automated workflows
  
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  Plan, deliver, and track value & drive more customer value faster.
  
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  Get real-time visibility and control over your organization's compliance posture
  
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  Achieve fast time to value, lowest TCO, and zero learning curve with low-code automation.
  
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  Let’s assess your current state to develop a long-term strategy that scales with your evolving business.
  
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  Let’s modernize your enterprise’s legacy infrastructure with ServiceNow’s One Platform.
  
  Strategy & Roadmapping
  Aligning ServiceNow modules to your business strategy to determine your road to success.
  
  Health Check
  Facilitating automatic inspection of your ServiceNow ecosystem with HealthScan.
  
  Architectural Guidance & Design
  Helping you implement the best mix of ServiceNow modules with reusable components.
  
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  Support & Enhancement
  Helping with the enhancement of your existing platform functionality, integrations, as well as migration.
  
  Application Maintenance
  Solving issues in the system with root cause identification and service-level management.
  
  Upgrade
  Helping you to gear up for new ServiceNow releases with zero downtime and disruption.
  
  Training & User Adoption
  Driving ServiceNow implementation success by providing adequate training and support to your users.
  
  OPTIMISE
  
  Re-Implementation
  Restrategizing your ServiceNow architecture so that it supports your business goals and objectives.
  
  License Review
  Utilization of newly introduced ServiceNow modules and features maintaining the same licensing cost.
  
  Performance Improvement
  Identifying and improving slow queries, establishing data archival policy, monitoring integrations, etc.
  
  Quick Fix
  Keeping your system alive by fixing issues related to integrations, incidents, and other infrastructure elements.
  
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  ServiceNow AI
  Leverage AI-powered workflows, automation, and intelligence on the ServiceNow platform.
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  Embrace better work practices with ServiceNow. Our team unlocks enterprise potential based on their specific industry to boost experiences across the world for employees as well as customers.
  
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ServiceNow
Industries
Company
Insights
Contact us

Implement
ServiceNow

ITSM
Manage incidents, requests, changes, & problems, automate & streamline IT processes, etc.

ITOM
Analytics & reporting capabilities to identify & resolve issues before they become major.

ITAM
Track and manage hardware & software assets with real-time visibility & automated workflows

SPM
Plan, deliver, and track value & drive more customer value faster.

GRC
Get real-time visibility and control over your organization's compliance posture

HRSD
Get everything from onboarding to benefits management to performance evaluations.

CSM
Streamline customer service processes, improve communication and collaboration, & more

SecOps
Get flow Designer, phishing report, Secops efficiency dashboard, & MITRE framework.

Enterprise Integration
Achieve fast time to value, lowest TCO, and zero learning curve with low-code automation.
Consult

Assessments
Let’s assess your current state to develop a long-term strategy that scales with your evolving business.

Modernization
Let’s modernize your enterprise’s legacy infrastructure with ServiceNow’s One Platform.

Strategy & Roadmapping
Aligning ServiceNow modules to your business strategy to determine your road to success.

Health Check
Facilitating automatic inspection of your ServiceNow ecosystem with HealthScan.

Architectural Guidance & Design
Helping you implement the best mix of ServiceNow modules with reusable components.
Support

Support & Enhancement
Helping with the enhancement of your existing platform functionality, integrations, as well as migration.

Application Maintenance
Solving issues in the system with root cause identification and service-level management.

Upgrade
Helping you to gear up for new ServiceNow releases with zero downtime and disruption.

Training & User Adoption
Driving ServiceNow implementation success by providing adequate training and support to your users.
OPTIMISE

Re-Implementation
Restrategizing your ServiceNow architecture so that it supports your business goals and objectives.

License Review
Utilization of newly introduced ServiceNow modules and features maintaining the same licensing cost.

Performance Improvement
Identifying and improving slow queries, establishing data archival policy, monitoring integrations, etc.

Quick Fix
Keeping your system alive by fixing issues related to integrations, incidents, and other infrastructure elements.
AI

ServiceNow AI
Leverage AI-powered workflows, automation, and intelligence on the ServiceNow platform.

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Latest Blogs

ITSM vs ITIL: Differences That Matter for Your IT Strategy
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September 3, 2025 By Aelum Consulting

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+91-96029-54248 connect@aelumconsulting.com

Aelum Consulting is a premier ServiceNow implementation partner which combines transformation capabilities with a customer-centric approach. We are providing end-to-end solutions around ServiceNow ITSM Process, ServiceNow Implementation, Consulting, Software development, and support. We have extensive experience in designing empirical processes for our valuable customers that can reduce their Operating Costs. We are ❝Certified ServiceNow Premier Partner❞. We are using ServiceNow to create great Employee experiences and unlock productivity.

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