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Discover how Generative AI is reshaping IT Service Management (ITSM)

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  • Webinar Length

Live Webinar

Discover how Generative AI is reshaping IT Service Management (ITSM)

Thursday, 20th June 2024

4:00 – 5:00 PM, (IST)

Discover the powerful synergy between IT Service Management (ITSM) and Artificial Intelligence (AI) and their potential to revolutionize customer and employee experiences. AI technologies go beyond automating routine tasks; they reshape IT operations, predict and preempt IT incidents, and free teams to focus on strategic initiatives.

In this session, we will provide practical insights into leveraging AI within ServiceNow ITSM to enhance IT productivity and enable a forward-thinking, efficient IT operation within your organization.

What You Will Gain:

  • Expand technology services while reducing costs
  • Deliver extraordinary employee and customer experiences
  • Accelerate innovation and productivity
  • Improve deflection rates with smarter virtual agents
  • Increase agent efficiency with AI assistance
  • Speed up development with AI-generated code and workflows

Our speakers:

Trishala Shastri

ServiceNow Delivery Lead

Abhishek

ServiceNow Technical Consultant

Ready to transform how you meet?